When a city councilor comes into Quaint Creatures: Magical & Mundane and asks Veterinary Doctor Norrik Softstep to look into the magical crate confiscated by his customs agency, it'll take the the entire staff of Quaint Creatures to unravel the troubles that befall the relatively peaceful city of Brightfall. From liches seeking city approval for their public adventurer dungeon, or strange goings on at the pet food factory, no problem is too magical nor mundane for Rik to help out with.