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Pearlescent Promises: Trust, Commitment, and Luxury Revelations
Coles
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Pearlescent Promises: Trust, Commitment, and Luxury Revelations
By None
Current price: $2.48
Coles
Pearlescent Promises: Trust, Commitment, and Luxury Revelations
By None
Current price: $2.48
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Size: Kobo eBook
*Product information and pricing may vary - to confirm current pricing, availability, shipping, and return information please contact Coles. In the event of a pricing discrepancy, the retailer's price will apply.
The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.
The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.
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