“Just shut up and work, __________!” Everyone has a name they would put in that spot if they could say what they really feel at work sometimes. To be successful we must learn how to rise up and become the changing detoxifying force in our work space. In this program, learn to deal with mean-spirited people, create positive energy from a negative environment, deal with criticism constructively, and resolve conflict with class and poise. Take the concepts to heart and watch as you lead the way to a better and nontoxic workplace for you and everyone else!