Sales Associate

Key Responsibilities:  • Provide outstanding customer service by following our customer service program  • Meet or exceed daily personal sales goals and key performance indicators (KPIs). • Promote the brand through strong product knowledge and by representing company values. • Build customer loyalty by introducing and encouraging enrollment in our loyalty program. • Perform point of sale transactions quickly and accurately. • Maintain visual merchandising standards, including store layouts, housekeeping, and visual displays. • Ensure the store environment is clean, safe, and appealing. • Support coworkers through collaboration, knowledge sharing, and teamwork. • Follow all company directives, initiatives, and loss prevention procedures. • Communicate openly, respectfully, and courteously with store team and customers. • Contribute to a positive, inclusive, and values-driven work environment. • Perform other duties as assigned to support overall store success. Experience & Qualifications:  • Previous retail or customer service experience is an asset, but not required • Passion for fashion, retail, and creating great customer experiences • Strong communication and interpersonal skills • Ability to work effectively in a fast-paced, team-oriented environment • Strong organizational and time management skills • Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of  merchandise (weighing up to 30 pounds) and fixtures throughout the store • Flexible availability including days, evenings, weekends, and holiday